We are ready to answer your questions. Please write your name and question! Office Hours Monday – Saturday from 9 am – 5 pm Central Indonesia Time
APPKEY | Mobile Development FAQ
Mobile app development FAQ is a page of frequently asked question about APPKEY's services in developing mobile apps. FAQ is made to answer your questions.
17647
page-template,page-template-full_width,page-template-full_width-php,page,page-id-17647,qode-listing-1.0.1,qode-quick-links-1.0,qode-restaurant-1.0,ajax_fade,page_not_loaded,,qode_grid_1300,footer_responsive_adv,qode-theme-ver-17.2,qode-theme-bridge,qode_header_in_grid,bridge,wpb-js-composer js-comp-ver-5.6,vc_responsive
 

Mobile Development FAQ

Phone: 0361-23-8091 / 0361-474-2460

Office hour: Monday – Saturday, 9 AM – 5 PM (GMT+8)

 FAQ

If the mobile development FAQ doesn’t answer your question, don’t hesitate to contact us again.

WHAT PROJECTS ARE EVEN MADE BY PT APPKEY?

Since its establishment, our company has worked on many projects and produced mobile and website application products for customers from within and outside the country. Some of the website products and applications are displayed on the Portfolio page on our website.

WHAT SHOULD I DO IF I WANT TO ORDER A WEBSITE OR APP AND IOS ANDROID APPLICATION TO APPKEY?

To place an order, you can contact us via call or fill out the form that we provided in the REQUEST QUOTATION page correctly and completely. Our marketing will immediately contact you to follow up.

HOW MUCH IS THE COST REQUIRED TO MAKE A WEBSITE OR APPLICATION FOR IOS AND ANDROID PLATFORM?

We determine the cost for application development or website according to the features desired by the customer and the time needed for making website or application. We will send a price quotation to the customer after our programmer team inspects and talks about the web and applications based on customer needs.

HOW CAN I MONITORING THE WEB DEVELOPMENT PROCESS OR THE APPLICATION I ORDERED?

For customers who order mobile applications, we will send the progress of the ordered application with a percentage of 25%, 50%, 75% and 100%. During this process, customers can make corrections to the result as long as they do not change the basic concept of the application.

– For customers who order a website, we can place a website created on PT APPKEY’s server temporarily, so that customers can check regularly before being transferred to the server / hosting chosen by the customer.

HOW MUCH TIME IS REQUIRED TO MAKE A WEBSITE OR AN IOS AND ANDROID APPLICATION?

Time that required to work on a website or application are varies according to the features and size of the system from the website or the application itself. Estimated processing time will be informed after we find out what features that customer wants in the web and its application.

IF THE APPLICATION DEVELOPMENT IS FINISHED, DOES APPKEY PROVIDE ALL CURRENT SOURCE CODE TO CUSTOMERS?

Basically, our company does not provide source code to customers. We only give the binary files. If the customer needs the original source code, they will be charged an additional fee. For further information please contact us again.

IS THE WEBSITE DATA OR THE APPLICATION THAT DEVELOPED BY APPKEY CAN BE KNOWN BY OTHER PARTIES?

We always maintain the confidentiality of ideas and data relating to customer projects. Also, we can issue a Non-Disclosure Agreement (NDA) if necessary to protect customer data to avoid leakage to third parties as an indication of our responsibility for the projects confidential that we handle.

CAN PT APPKEY HELP THE ADDITION OF FEATURES TO APPLICATIONS OR WEBSITES THAT HAVE BEEN FINISHED?

We can help to add features for the customer’s application or website after inspecting the application or website.

IF THE WEBSITE OR THE APPLICATION HAS BEEN USED, DOES THE APPKEY DO MAINTENANCE EVERY MONTH?

Maintenance services that we provide are optional, meaning that customers can choose to use the service or not. We have several methods of maintenance services for customers, including:

– Monthly maintenance with 1 year duration of contract, but this requirement can be discussed again between PT. APPKEY and the customer.

– Maintenance per case. Maintenance per case is an action that we will do when a problem occurs with the website or customer application that is made using the services of our company.

WHAT ABOUT APPKEY PAYMENT METHOD?

Payments can be made by the following methods:

– Payment in cash.

– Payment by bank transfer (administration fee from another bank is settled by the customer).

– For projects that deal, we will start the project after the customer settle a deposit of at least 30% of the total project price.

WHAT DEVELOPMENT SKILLS ARE POWERED BY APPKEY?

We can develop applications in any field as long as using Android and iOS platform.

HOW LONG IS REQUIRED FOR DEVELOPMENT OF AN APPLICATION?

Work on an application requires a variety of time according to the features contained, which ranges from 1.5 months to 6 months. But so far we have been working on applications that range around 3 months.

WHAT DOES IT NEED TO BE PREPARED FOR APPLICATION OR WEBSITE DEVELOPMENT?

Usually things that need to be prepared for website or application development are clear and complete information about the application / website you want to create, cost budget, date line, content in the form of manuscript / text and images, and server. For more information, please visit our website. The data provided by the customer will affect the time and cost of developing the application or website.

CAN PT APPKEY HELP ME REGISTER TO APP STORE?

Yes. Please contact us first.

DOES PT APPKEY HAVE A DEVELOPMENT EXPERIENCE START FROM BEGGINING?

Yes. Most of the projects that clients have entrusted to us, our team also always participates in the planning phase.

IS DESIGN MADE BY OWN? OR IS IT DONE BY OTHER PARTY?

Design made at our company.

DO OPERATIONAL COSTS ARE NEEDED WHEN CREATING A WEB OR APPLICATION?

It depend on the content and operational requirements of the application. If a website or application requires professional operation after the process, we can provide a separate operational contract with the application and contract development.

CAN APPKEY DEVELOP APPLICATIONS FOR BUSINESS SUPPORT?

Yes, we can.

DOES PT APPKEY ALLOW CUSTOMERS TO PARTICIPATE WITH THE PRODUCT DEVELOPMENT PROCESS?

We currently do not implement this.

CAN PT APPKEY GIVE SERVICES TO ALL OVER INDONESIA?

Yes, indeed our company is located in Bali, but we have no problem for communicating and providing services to customers wherever they are. Communication between PT APPKEY and customers can be done with various media such as telephone, email, line, skype etc.

DO APPKEY CREATE ANY APPLICATION USING LOCATION INFORMATION (GEO LOCATION)?

Yes, we do. Most of the applications we develop are equipped with these features.

DO THE SOURCE CODE FULLY DELIVERED TO CUSTOMERS?

Files will be sent to customers in binary form.

Original sourcecode delivery requires additional fees

CAN APPKEY ABLE TO IMPLEMENT TWITTER INTO THE WEBSITE OR APPLICATION?

Yes, we can.

CAN APPKEY DEVELOP A WEB APPLICATION?

Yes, we can

DOES APPKEY PROVIDE APPLICATION MAINTENANCE SERVICES?

Yes, we do. However, contracts for maintenance services will begin after the application development is complete.

IS IT POSSIBLE FOR APPKEY TO MAKE APPLICATIONS WITH A PROFIT SHARING SYSTEM?

At this moment, we only make applications or websites based on work contracts with customers.

CAN APPKEY CREATE DESIGN INCLUDING ICONS FOR APPLICATIONS OR WEBSITES?

Yes, we can.

WHAT OS AND DEVICE THAT APPKEY CAN DEVELOP FOR THE APPLICATION?

We can create applications that support iOS and Android platforms for smartphones and tablets.

HOW FAR DO APPKEY CAN SUPPORT CUSTOMERS NEED TO MAKE APPLICATIONS?

We can support customers need for websites and applications from design to operation. Specifically, it starts from planning, providing design and description, user interface design, application development, server provision, infrastructure, application store account registration to system operation and maintenance.

CAN PT APPKEY HELP REGISTRATION TO GOOGLE PLAY AND APPSTORE?

Yes, we can.

DO PT APPKEY CAN HELP IN DESIGNS CREATION?

We have an expert designer, so that customers can entrust the design of their application and website to us.

WHERE DO WEB OR APPLICATIONS DEVELOPMENT IS MADE?

Our company is in Denpasar, Bali. For more details, please see a map of the location of our company.

CAN THE APPKEY MAKE THE APPLICATION CONNECTED TO THE TWITTER OR FACEBOOK?

With a lot of experience in development, we are also able to create social media-related applications such as Facebook and Twitter.

WHAT SHOULD WE DO AFTER THE APPLICATION LAUNCHED?

After the application is launched, we can still provide maintenance services if it needed. We can even provide this support continuously.

CAN APPKEY PROVIDE INFRASTRUCTURE SUPPORT LIKE SERVER / HOSTING?

Yes, we can.

CAN I REQUEST FOR APPKEY TO CHANGE / EDIT ANY APPLICATION OR WEBSITE MADE IN OTHER COMPANIES?

Yes, you can. At first, the customer needs to provide the original source code and specifications of the application or web.

CAN APPKEY CHANGE IPHONE APPLICATION BECOME ANDROID APPLICATION OR VICE VERSA?

Yes, we can. However, it is not to change the application, but making the same application on Android platform or vice versa. Because Android and iOS applications have different UI recommendations and standard functions that require different design and programming languages ​​for each platform.

CAN APPKEY APPLY GOOGLE ANALYTICS IN THE WEBSITE?

Yes, we can. With the existence of google analytics, customers can monitor the condition of the website they manage, for example the number of people who visit or the number of people who click on the web.

Do not hesitate to contact us for any help.