FAQ – Multi Store Delivery

APP SHOP is one of our services in developing iPhone and Android app with original designs and affordable prices.
You can easily create an app (compatible for iPhone / Android) for your business such as restaurant, cafe and others. The app we made is also equipped with push notification features, coupons, stamp cards, product introduction, and other unique features. Each function can be easily set from the management screen. It is also possible to adjust the design flexibly.

We will respond in any time when the new OS is released. App update (version upgrade) will be prioritized in the package we provide.

That is possible only if you have plenty of time before the release. Since before release, the app we uploaded to the AppStore will first be reviewed by Apple (which usually takes about 2 weeks) as well as by Google. In this case, we may not be able to fulfil your request if the review process takes longer.

You cannot change the app design such as the icon and logo after released (both on the AppStore and Google Play Store).

If you need a change, we will need to re-upload it, so that this becomes an additional work. In addition, we also need to re-register the application name. And you will be charged additional fees for all of these processes.

Customers who do not own a smartphone can also create an app using this service. You only need to have a computer connected to the internet to be able to manage the backend system. But if you also don’t have a PC, you can hand over the development to management of the app to us.

All requirements for app operations such as servers etc. are already included in this service, therefore the client does not need to provide a server.

The features and system support we provide are different for each package. For more information, please check the price packages page.

To be able to use this service you only need basic computer and smartphone skills. No programming or server knowledge required.

The email address you enter during registration will become your login ID. If you have forgotten your email address, please contact us.

Currently, the backend system only supports the following browsers: Editing can also be done using a smartphone or tablet. But please understand that the editing process can be interrupted due to the small screen.

■ Windows
The latest edition of Microsoft Edge
The latest edition of Chrome
The latest version of Firefox

■ Mac
The latest edition of Safari
The latest edition of Chrome
The latest version of Firefox

The apps we provide are adapted to iOS 9.0 and above and Android 5.0 and above.

Yes, but we will serve custom app development separately with additional development costs depend to your needs.

We can help you add a web view with a separated price offer.

Please contact us for further information.

We can integrate this app with the payment system you want, for that we will bid separately according to your needs.

For customers in Bali and outside the region, we are accepting payments via bank transfer. You can make payments via our designated bank account.

Yes. Please submit the payment gateway that you want to use. We’ll make a separate quote for you. Online payment integration fees vary according to the payment gateway company you are using.

The demo version is only available for download via Android devices. Meanwhile, iOS is not available. However, the function and appearance of the app on the iOS device are the same as the Android version. The demo link can be seen on the following page: https://www.youtube.com/watch?v=xaqg3UczjDQ&feature=youtu.be

Please contact us through the contact form or send a chat to our customer service for all requests or mobile app development.

Yes, you can.

One of the great features of Appshop is that you can edit the app’s contents on the management screen.

Apple will usually review the iPhone (iOS) app before publishing it on the AppStore, as well as Google for the Android app. Time for review varies between Apple and Google, so please understand that the release times for android and iOS app may vary.

You can use it widely in a variety of industries such as food and beverage sales and delivery, medicine, fashion, and more.

Unlike the website, sending information in the app system uses the push notification feature.
Through push notifications, you, as the business owner, can send information to your customers in real time.

Basically, developing an app takes different times according to the type of app you want. However, if you use the APPSHOP service, the app development time can be shorter. From the date you placed an order, your app will be available on the Play Store and AppStore within 2 weeks to 1 month. Because prior to release, your app must first go through the Apple and Google review process.

We will apply additional fees separately for paid app settlement. For more information, you can contact us again via email, telephone and chat.

If you want to use a different design, you are required to pay an additional fee in addition to the cost of the packages we offer. Additional costs may vary according to the complexity of your requested design.

Please feel free to contact us.

No. There is no limit for app installation.

In the APP SHOP service you can also add admob ads in the app.

If you want to get more revenue through advertising, we can help you to set admod (google) in the app with an additional fee. For further information please feel free to contact us.

Sorry, we currently do not provide services for app publication other than on the Google Play Store and AppStore.

Icons are images that are required when you want to release your application on the Play Store and AppStore.

You can choose the method below to create an icon:

1. You can use our services with an additional fee. For further information, please contact us.
2. You will not be charged extra if you are able to provide your own icon.

For the second time using our service, you can register again from the beginning. For that, you will also be charged the same service usage fee as the first time you use it.

If you have not made a payment by the due date, your app management account will be suspended so you will not be able to manage the app(manage editing, adding, deleting content etc.). Within 30 days after that, we will delete the data of the app that you use from the server and also on Google Play and the AppStore.

The cost of creating a Multi Store Delivery app for Android and iOS can be seen through the following link: https://appkey.dev/price-multi-store-delivery/

The package costs we offer do not include the cost of creating a front end website. Website creation costs vary depending on the website concept you want to create.

You can see a portfolio about App Delivery and there are also several other portfolios on our Appshop website.